Title: Funding and Claims Specialist
Employment: Part time (26.6 hours per week) / Fixed Term (6 months)
Salary: $80,000 + Super + Salary Packaging (Full time equivalent)
Location: Surrey Hills, VIC

About the role 

You’ll handle the crucial tasks of setting up and managing our NDIS client funding, ensuring everything is accurate and on track. Your role will involve monitoring funding levels, claiming for all client services, and working directly with the wider teams to resolve any issues as they arise.

If you enjoy problem-solving in a collaborative environment, this is your opportunity to contribute to our team and help us deliver exceptional client service.

This role is 3+ days per week, please note that Monday and Tuesday are required days, however the remaining days can be negotiable

Key responsibilities include:

• Accurately determine client funding amounts and types from Able’s service agreements, NDIS myPlace, Support Co-ordinators or Plan Managers
• Setup, monitor and maintain all individualised client funding packages on Able’s systems, ensuring services are linked to the appropriate funder item numbers
• Monitor client funding levels, liaising with the rostering team, and operations team when funding levels are low
• Resolve internal and external funding queries
• Claiming for all client services delivered by Able Australia, including NDIA and TAC on a weekly, fortnightly or other basis directly from the Funder, adhering to fixed timeframes
• Resolve complex direct claiming errors and funder payment request rejections
• Working with Funders, support co-ordinators and plan managers to resolve claiming errors or rejections whilst adhering to funder-defined processes
• Work closely with internal stakeholders to ensure ongoing client rostering and efficient claiming practices

Skills and experience required to be successful in this role:

• Experience in accounts receivable and monitoring funding packages, including experience with NDIS
• Ability to solve complex funding and claiming issues with multiple internal and external stakeholders.
• Ability to manage large workloads and prioritise demanding tasks while managing interactions with diverse internal and external stakeholders.
• Extensive knowledge of finance, business and client rostering software systems, preferably Carelink and TechnologyOne.
• Intermediate to advanced skills in Excel, including an understanding of V-lookups and various calculations and formulas.
• Formal qualifications in Finance, Commerce or Business, is preferred

For further information regarding the role and its requirements, please refer to the position description attached: Claims and Funding Specialist Position Description.pdf

 Benefits of joining Able Australia:

• Not for Profit Salary Packaging benefits (pay less tax and take home more earnings).
• Flexible starting times and working from home options, including a 50% WFH policy
• 17% annual leave loading (get paid more on your holidays) and an additional 2 days of personal leave each year
• Able Rewards program offering instant discounts to hundreds of online retailers, including Woolworths, Coles, Kmart, Airbnb, Hotels, and Flights and more!
• Collaborative and positive team environments where your ideas matter
• Continuous support and supervision to enable you to develop your career and progress.
• Our values are Trust, Respect, Excellence and Kindness and we imbed these values into all of our work practices

About Able Australia

Able Australia is a leading provider of disability services across Tasmania, Victoria, the ACT and Queensland. For over 50 years we have been delivering innovative support services to people with multiple disabilities and deafblindness.

As a registered provider of the National Disability Insurance Scheme (NDIS), our vision is to enable the people we support to live the life they choose.

How to apply

Please click on the APPLY NOW button and complete the online application form. You will need to upload your resume with your skills and experience. We appreciate the time you have taken to prepare and submit your application and we are committed to responding to every applicant.

We encourage applicants with disabilities to apply. Please let us know if you require any adjustments during the recruitment period.

You must be eligible to work in Australia to be considered for this position.

Employment is conditional upon screening checks throughout employment, applicants will be required to undergo pre-employment checks as required. Applicants will be subject to, but not limited to, the following checks: NDIS Worker Screening Check, International Police Check (if applicable), and Right to Work in Australia.

If you have any particular questions regarding the position or need to find out more, get in touch with Yvette Hyde, Senior Talent Acquisition Business Partner at yvette.hyde@ableaustralia.org.au