Title: Acting Area Manager
Employment: Full time / Fixed Term (leave cover until 19 Jan 2026)
Location: Dowsing Point, TAS

About the role 

Reporting to the State Operations Manager, this Area Manager position is responsible for the delivery of our SIL (Supported Independent Living) services across Hobart. This position is a fixed term leave coverage and will be supported by a national team of 10 experienced, passionate, and supportive Area Managers, who are here to support you achieve high-quality care for our clients.

Key responsibilities include:

Service Excellence:

• Ensure our clients receive high-quality individualised services that enable them to successfully achieve their goals, take part in meaningful activities, engage in social relationships, and enjoy the life of their choosing.
• Work with clients, their families, third-party service providers, health professionals, advocates, government agencies as well as Able Australia Staff to optimise client’s plans to meet their needs and desires, to achieve ‘better days every day’.

People Leadership and Management:

• Manage a team of diverse and dedicated Team Leaders who support their own teams of permanent and casual disability support workers.
• Coach, train, and inspire teams to ensure excellence in their services
• Participate in staff planning, recruitment, service training and staff performance reviews, as required.

Business Development & Financial Management:

• Attend conferences, events and expos to represent Able Australia and support the expansion of our service delivery
• Maintains quality assurance, risk management, compliance and champions Able Australia’s policies & procedures

Skills and experience required to be successful in this role:

• Experience managing a team professionally, positively and demonstrated experience leading successful change
• Demonstrated experience in service management and the coordination and delivery of disability service programs.
• Expert in developing high performance teams by creating great working relationships, gaining trust and respect
• Ability to network and connect with stakeholders across multiple levels internally and externally
• Experience within the disability services sector, NDIS/NDIA or experience in similar environments, aged, health or special education providing leadership to teams supporting vulnerable people
• Knowledge of legislation & regulation covering delivery of disability services to relevant state legislation or have worked in similar environments understanding of regulatory, legislative, quality & compliance requirement
• Demonstrated understanding and application of person-centred active support and plan principles
• Operational understanding or demonstrated experience of working with a client relationship management and workflow system (e.g. CareLink).

Desirable:

• A tertiary qualification in disability services, management, aged care, special education or health services or another related field is desirable.

For further information regarding the role and its requirements, please refer to the position description attached: Position Description - Area Manager - March 2024.pdf

Benefits of joining Able Australia:

• Not for Profit Salary Packaging benefits (pay less tax and take home more earnings).
• Flexible starting times and working from home options, including a 50% WFH policy
• Able Rewards program offering instant discounts to hundreds of online retailers, including Woolworths, Coles, Kmart, Airbnb, Hotels, and Flights and more!
• 17% annual leave loading (get paid more on your holidays) and an additional 2 days of personal leave each year
• Collaborative and positive team environments where your ideas matter
• Continuous support and supervision to enable you to develop your career and progress.
• Our values are Trust, Respect, Excellence and Kindness and we imbed these values into all of our work practices

About Able Australia

Able Australia is a leading provider of disability services across Tasmania, Victoria, Queensland and the ACT. For over 50 years we have been delivering innovative support services to people with multiple disabilities and deafblindness.

As a registered provider of the National Disability Insurance Scheme (NDIS), our vision is to enable the people we support to live the life they choose.

How to apply

Please click on the APPLY NOW button and complete the online application form. You will need to upload your resume with your skills and experience. We appreciate the time you have taken to prepare and submit your application and we are committed to responding to every applicant.

We encourage applicants with disabilities to apply. Please let us know if you require any adjustments during the recruitment period.

You must be eligible to work in Australia to be considered for this position.

Employment is conditional upon screening checks throughout employment, applicants will be required to undergo pre-employment checks as required. Applicants will be subject to, but not limited to, the following checks: NDIS Worker Screening Check, International Police Check (if applicable), and Right to Work in Australia.

If you have any particular questions regarding the position or need to find out more, get in touch with Yvette Hyde, Senior Talent Acquisition Business Partner at yvette.hyde@ableaustralia.org.au